Privacy Policy
Introduction
This policy describes the processes PE Property Management has in place with regard to the personal information it collects, uses and discloses
This Privacy Policy may be updated from time to time. An individual may obtain the most up to date version of this policy located at www.pepropertymanagement.com/privacy-policy
Purpose
This Privacy Policy outlines how we manage personal information and safeguard individual privacy in the course of our business operations in accordance with Privacy Law.
Personal Information
For the purposes of this Privacy Policy, personal information means information about an identifiable individual. For example, an individual's name, birth date, address and personal email address is personal information.
Accountability
The confidentiality of personal information is an important principle at PE Property Management. While it is a reality of doing business that we collect personal information, we are committed to doing so in a manner which complies with Privacy Law.
The following concepts are at the foundation of PE Property Management’s approach to privacy protection as it relates to our existing tenants, prospective tenants, unit owners, contractors, employees and prospective employees:
• PE Property Management will collect, use or disclose personal information only for authorized purposes as permitted by Privacy Law.
• PE Property Management will preserve the confidentiality, accuracy and security of personal information.
• Upon written request, an individual will be informed of the existence, use and disclosure of their personal information and will be given access to that information.
• Personal information will only be used for the purposes identified and access to personal information will be restricted to those who need to have access to it.
Consent
Consent to use the personal information supplied by prospective tenants is provided by means of a signature(s) on the "Rental Application" form. By signing the Rental Application the applicant gives permission to the landlord or its agent to perform credit checks, to contact current and previous employers, landlords and references, or to take any other reasonable steps to assess the Rental Application for credit worthiness. Additional consent is granted by signing the Tenancy Agreement, if accepted to become a new tenant.
If a tenant applicant withdraws consent or refuses to provide certain personal information requested, it likely will mean that we cannot provide the applicant with a rental apartment or the services or information required.
Consent to use the personal information supplied by employees and prospective employees is provided by means of the completion of an application for employment and/or acceptance of an offer of employment.
There may be situations where we collect personal information without the tenant's or employee's express consent, such as in the case of an emergency where we believe the tenant/employee would consent if asked and it is impractical to obtain consent (e.g. information obtained by a relative about an absent tenant, or a building emergency may necessitate entering the suite), access public sources (i.e. government, court or tribunal records) or to investigate a breach of the Tenancy Agreement or contravention of the law.
Limiting Collection
Personal information is collected only for the purposes set out herein and not indiscriminately. If we require information for any purpose not specified herein we will, unless otherwise permitted or required by applicable law, notify the owner of the information of the new purpose and, subject to their consent, that new purpose will become an identified purpose. PE Property Management will only collect personal information by fair, lawful means and a responsible staff member will explain why the information is needed.
Limiting Use, Disclosure and Retention
Personal information will not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as may be permitted or required by applicable law.
We may provide personal information about tenants or occupants to providers of utilities services and/or commodities (e.g. gas, electricity, water, laundry, telephone, internet and cable TV) to a residential complex so that such suppliers may contact those residents in regard to building and resident services. We may also disclose personal information to insurers, lenders or prospective purchasers of the properties we own or manage. In all cases, before disclosing information, we will ensure the service provider agrees to comply with Privacy Law and this Policy in its use of any personal information obtained from the landlord.
We will only disclose personal information as permitted by law. We do not sell or transfer any personal information outside of PE Property Management other than where explicit reference is made and approval obtained at the time the personal information is provided, or where passing that information to third parties is necessary to provide the information or service requested.
Where we disclose personal information to a third party, we obligate that third party to use and take steps to protect personal information in a manner consistent with the provisions of this Privacy Policy.
PE Property Management has guidelines and procedures in place for the retention and destruction of personal information, taking into account legal requirements and restrictions. Personal information that has been used to make a decision about an individual will be kept for a reasonable time period so as to permit access to the information by the individual following the decision having been made. Information that does not have a specific purpose, or that no longer fulfils its intended purpose, will be destroyed in a secure manner.
Safeguarding Your Personal Information
We retain personal information for the purposes described in this Privacy Policy. Personal information is stored at our office in Baltimore, Maryland. Access to your personal information is limited to our employees, agents and service providers who need access in order to perform their job or provide services to us.
We apply appropriate safeguards to our computer networks and physical files and we restrict access to personal information to those PE Property Management employees and authorized administrators who need to know that information in order to administer the services we provide. Information is kept at our premises, which are secured by an alarm system when office staff are not present. Information stored electronically is protected by passwords and other data security controls. Banking information provided for the purpose of paying rent or condominium fees by electronic banking is encrypted through software supplied by the banking industry.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
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